The Safety of the public and our team is paramount. We will do all we can to reduce and mitigate risk to all when we are engaged providing our services to customers and events. There is however some responsibility on the customer to ensure that they are aware of their responsibilities for the safety of patrons and the protection of our equipment. We require people to be aware of our TC's which will be sent to each customer to agree , sign and adhere to. These are intended to help you and your children to have a fun time, and ensure peoples safety.
The below has been taken from our hire form and is online here for you information and reference.
Please read and follow the safety and hire instructions listed. Use your own common sense and have a great time!
The customer agrees to follow current Covid 19 government guidelines. I the customer and anyone in our household agree to stay inside our home when Spiral Event Services Ltd is setting up and cleaning the equipment to allow for social distancing and also the same on returning to collect the equipment from our property. We also agree to follow any Covid 19 updates and requirements to the rules and laws as set out by local councils and enforcement agencies.
It is the responsibility of the person who is hiring the bouncy castle to ensure that all possible steps are taken to avoid injury to users or damage to the bouncy castle.
A responsible adult must closely supervise the bouncy castle at all times.
No adults are allowed on the bouncy castle unless you have hired an adult friendly bouncy castle, otherwise, the bouncy castles have an age limit of up to 15 years or no children taller than the inside walls.
It is strictly prohibited for both children and adults to be on the bouncy castle at the same time. If children are on the bouncy castle then no adults are allowed on the bouncy castle and vice versa.
Always ensure that the bouncy castle is not overcrowded, and limit numbers according to the age and size of children using it. It is advised that children of mixed ages should not use the bouncy castle at the same time.
Do not allow children or adults to become boisterous, push, collide, fight or behave in a manner likely to injure or cause distress to others. To avoid choking and mess, no food, drinks or chewing gum to be allowed on or near the bouncy castle.
All footwear, glasses, jewellery or any other hard, sharp or dangerous objects which could cause damage to other children or the equipment must be removed before using the bouncy castle.
No face paints, party poppers, coloured streamers or silly string to be used either on or near the bouncy castle.
No smoking or barbeques on or near the bouncy castle.
No pets to be allowed on or near the bouncy castle. Climbing, hanging or sitting on walls or beams of the bouncy castle is dangerous and must not be allowed.
Do not allow anyone to bounce on the front safety step as a child could easily bounce off the step and get hurt. The step is there to assist users in getting on or off.
Ensure that no one with a history of back or neck problems is allowed on the bouncy castle as indeed any child who is feeling unwell or taking medication.
If the bouncy castle is not being used for any part of the day, please switch the blower off at the mains.
Do not allow anyone to be on the bouncy castle during inflation or deflation or whilst deflated.
Please warn children of the tie down points (if appropriate) and make the area behind the unit, where the electrical blower is sited, out of bounds for children.
The bouncy castle should not be used if it becomes wet on the jumping area. If no shower cover is fitted and in the event of rain, the bouncy castle should not be used.
In the event of heavy rain or wind/gust above 20 Mph, it is strongly recommended that the bouncy castle be switched off. Any wetness, including bubbling (which is normal) can be dried with a towel.
Should the equipment fail for any reason, please ensure all users get off the bouncy castle immediately.
No unauthorised person should move the bouncy castle or tamper with the electrical equipment.
The inflatable must be returned in an acceptable condition, i.e. clean, unsoiled and undamaged. If it is badly soiled or damaged the hirer will be expected to pay an additional charge to cover the cleaning costs and our loss of earnings if the inflatable is rendered out of commission for any reason.
IF YOU ARE UNSURE OF ANYTHING THEN PLEASE CONTACT US on : 07500778964.
I have read and signed the box, I understood and agree to comply with the rules, regulations and conditions set down by Spiral Event Services Ltd Bouncy Castle Hire as listed above in their Hire Agreement.
I understand my insurance will be void if the Hire Agreement is not complied with and I will be held responsible for any injury or loss sustained.